Seller Information
This Store is operated by:
Company Name: Greeny Legal Form: legal entity Registration Number: 1393380 Registered Address: Polocko g.4 Vilnuis LT-06310 Email: support@lochness-paris.com Phone: (370) 612-0122 44456 VAT Number: not applicable
Required under Lithuanian Electronic Commerce Act and EU consumer rules. See: Seller identification.
2. Terms & Conditions
2.1 Orders
By placing an order, you agree to these Terms. We may refuse orders in case of suspected fraud.
2.2 Prices
Prices include VAT where applicable. Delivery costs are shown at checkout. See: Pricing transparency.
2.3 Payment
Payments are processed securely via Stripe inc.
2.4 Shipping
Delivery times are estimates. Risk transfers upon delivery.
2.5 Withdrawal (14 Days)
You may withdraw within 14 days without reason. To withdraw, email:support@lochness-paris.com.
Refund = product price + initial delivery cost. Return shipping is paid by you unless stated otherwise. See: Withdrawal rules.
2.6 Withdrawal Exceptions
No withdrawal for:
- personalized items
- unsealed hygiene products
- downloaded digital goods
2.7 Warranty (24 Months)
Legal warranty under Lithuanian Civil Code. 12‑month presumption of defect. See: Warranty rules.
2.8 Complaints
Email: support@lochness-paris.com. If unresolved: VVTAT — https://www.vvtat.lt EU ODR — https://ec.europa.eu/consumers/odr
3. Privacy Policy (GDPR)
See: GDPR privacy outline.
3.1 Data Controller
Greeny, Polocko g.4 Vilnuis LT-06310
support@lochness-paris.com.
3.2 Data We Collect
- name, email, phone
- address, order details
- IP, device, cookies
3.3 Purpose
- order processing (contract)
- support (legitimate interest)
- marketing (consent)
- analytics (consent)
3.4 Rights
You may request access, correction, deletion, restriction, portability, or withdraw consent. Contact: Polocko g.4 Vilnuis LT-06310
support@lochness-paris.com
4. Cookie Policy
4.1 Types
- essential
- analytics (consent)
- marketing (consent)
4.2 Consent
Non‑essential cookies only after explicit consent. See: Cookie consent rules.
5. Returns & Refunds
5.1 Conditions
Items must be unused and returned within 14 days.
5.2 Refund
Refund issued within 14 days after receiving returned goods. See: Returns policy.
6. Warranty & Defects
6.1 Coverage
Manufacturing defects only.
6.2 Not Covered
Misuse, accidental damage, normal wear. See: Warranty policy.
7. Legal Notice
7.1 Intellectual Property
All content is owned by Greeny or licensed.
7.2 Prohibited Use
No misuse, unauthorized access, or unauthorized reproduction.
7.3 Contact
For legal inquiries: Greeny.