Frequently Asked Questions

Loch Ness · White Label Composer
Everything you can customize, and the few steps to take on your side to launch your composer.

The principle
A tool in your name, with nothing to manage
What is this application?
A bracelet configurator that your customers use from their browser (computer, mobile, tablet). They compose bead by bead, see the price in real time, and then send you their order. The tool is also installable as a mobile application.
What does “white label” change?
The application appears entirely in your colors, under your name and on your own web address. Your customers never see our brand: they see yours, from the start of composition to the order confirmation email.
Do I need to host or install anything?
No. No server, no software, no updates on your end. We manage hosting, security (HTTPS) and updates. All you need to do is provide us with some information and a small domain configuration (detailed below).

Customization
What you can adapt
Everything is optional: what you don’t specify keeps a carefully designed default value.
Shop name
Displayed in the application and on order confirmation emails. Your customers see your name everywhere.
Your logo
Your logo is displayed in the tool. Each shop has its own.
Your colors
The entire palette adapts to your identity. The accent color (price, selection, active elements) is the priority; the rest can stay default.
Bead pricing
You set your prices, bead by bead. We only adjust the ones you want; the others keep the default price.
Hidden beads
Remove from your catalog the beads you don’t want to offer. They simply don’t appear.
Your domain name
Your shop lives on your own address (e.g. composer.yourshop.com). You choose it.

Getting started
What you do on your end
Three simple steps. We guide you through each one.
1 Your web address
With your hosting provider (OVH, Gandi, IONOS…), you create a DNS record that points your subdomain to our server. We provide you with the exact value to enter.
2 Your orders by email
Create a free key on web3forms.com with the address where you want to receive your orders, then send it to us. This is what sends each order directly to you.
3 Your branding
Send us your shop name, logo, colors, any price adjustments and beads to hide. We’ll take care of the integration.

Good to know
Other questions
How long until we’re live?
Once your details are provided and your DNS is configured, setup is quick on our end. The main delay comes from DNS propagation: often a few minutes to a few hours, up to 24-48 hours maximum.
Is the site secure (HTTPS)?
Yes, always. The security certificate is generated and automatically renewed on our end: you have nothing to manage.
Can my customers “install” the application?
Yes. On mobile and desktop, a button allows them to add it to their home screen and use it like a real application.
Can I change my colors, prices or logo later?
Yes, anytime. Send us the changes; the update is applied without interruption for your customers.
Will updates overwrite my settings?
No. Your configuration (name, colors, prices, logo, order reception) is independent from the application’s updates. Your visitors receive improvements automatically, without your customization being affected.
I’m using Cloudflare, is there anything I need to do?
A small encryption check may be needed (SSL mode “Full”). We’ll do it together when setting up. Without Cloudflare, you have nothing special to do.

Have a question that’s not here?
We guide you at every step of setup. Get in touch, we’ll get back to you.

Contact us